Going solar is a complex journey that requires a skilled and dedicated team to guide our customers from interest to installation — a process that benefits from our slowed down, personalized approach. After a customer makes initial contact with us, our sales team thoroughly explains the benefits and incentives of going solar. This is followed by a detailed site visit to inform the design of a system that meets not only permitting and installation requirements, but the needs of the customer as well. Throughout this process, our administration team handles permits, utility agreements, scheduling, and communications professionally, ensuring a seamless customer experience. We work hard to lighten the customer’s load.
At Northeast Solar, our operation is like a well-oiled machine with two integral halves — Sales and Administration, and Installation. The Sales and Administration side serves as the guide and communicator for our customers. From the moment you express an interest in going solar, they answer all your questions, help you understand the process, navigate the incentives, and ensure that every detail is handled with professionalism and care. The Installation side brings the vision to life. These are the dedicated crews who work on your property, meticulously installing each panel, connection, and system component. Our four electrical crews and racking installation team execute the physical reality of going solar with a commitment to quality that's second to none. Throughout it all, our project manager and installation supervisor coordinate with the crew and communicate with the customer with expert attentiveness — both halves coming together harmoniously to deliver an exceptional solar experience for every customer.
With the recent addition of the Air Source Heat Pump installation team, we continue our mission to return more energy dollars back to our customers and further reduce our reliance on fossil fuels. This new team is committed to offering a greener and more sustainable heating and cooling solution to our customers, aligning with our overall vision for a sustainable future. My experience having Northeast Solar install my own personal power plant at my home — complete with solar, battery, and mini-splits — showed me first hand and up close how impressive our team is. I’m proud of them. Their dedication, professionalism, and commitment to quality have created efficient solar installations and contributed to a broader vision of sustainable and local economic growth.